Document Number: 11315Redesigning the Student Intake and Information Provision Processes at a Large Comprehensive Community College - Faced with an overwhelming number of choices the first year of college, students often make the wrong choices, costing time and money. This study describes how a large community college planned and implemented a relatively inexpensive redesign of its student intake and information provision processes to reduce confusion and increase success. Since most community colleges have an advisor/student ration of 1 to 800-1200, this process had to depend mostly on online help for students, saving advisers for the most complicated cases.
(Shanna Smith Jaggars and Jeffrey Fletcher, Community College Research Center, June 2014)...
Related IssuesPostsecondary Academic Affairs