A state board of education member asked if states have a student loan ombudsman. Our response included state examples, and information about the common elements included in the related state policies: student loan borrower bills of rights, student loan servicer license regulations and student loan ombudsmen. To provide timely assistance to our constituents, State Information Requests are typically completed in 24 hours. They reflect an issue scan versus a comprehensive analysis.
PUBLISHED: March 26, 2018
RESOURCE TYPE: State Information Request
EDUCATION LEVEL: Postsecondary